It’s acting normal again; for now.I’d like to know whether this is a software or a hardware problem. If you have insurance, then that’s the best way to get it replaced. That's where the problem starts. If it’s just the clock on the homescreen, try removing the clock widget then replacing it with a new one. I have tried factory resetting, using another charger . It seems more widespread than just bad luck.Hi, Sia. Nokia has provided a 2630mAh battery with this device. Android only allows the screen saver to start when your device is charging or docked, or through the Always On setting for Ambient Display for the Google Pixel 2.I bought Nokia 3 last week but it overheat at anytime I log in to internet.Please adviseHi, Calvin! I’m afraid I don’t understand.

Last, did the device’s battery drain to zero, or did it appear to have a higher charge, then suddenly drop to zero?Same problem here. As soon as I added the card, I selected the option of using it as an internal memory. From 40percent it drops to 39 instead of increase to 41.

Rebooting the phone sometimes cures the problem for a short time but after a call the problem resumes.Hi, David.

You’ll need to have it professionally serviced or trade it in under warranty or insurance.My Nokia ,3 shows no sim card but there Is a sim card insertedHi, Kojo! I got a Nokia 3.1 Plus about 3 months ago. First, have you tried charging the device with a different charger that is successfully charging other devices? Since the Nokia 3 is the cheapest of the three new Nokia phones, most of the problems that the Nokia 6 has will be worsened for the Nokia 3.Using the Nokia 6, and the Nokia 5 as an example, let’s look at what might be wrong with the Nokia 3.Let’s talk about one of the most important aspects of an Android, and what Nokia is hoping is one of their biggest selling points first, battery life.

Were there any signs of overheating before the device died?Since the last update, Google Play Protect has vanished.

Please help as my phone is pretty much useless except for extremely basic functions.Hi, Chris. its also charging but not turning on. We have a couple guides on dealing with overheating smartphones that might help you:If you try the suggestions in those guides and the problem persists, please comment again and I will help you troubleshoot the issue.hi my nokia 3 three battery ran out of power and the phone powered off now its not charging and not respondingHi, Crave! Do not attempt to do it yourself or you risk damaging the device and voiding the warranty.After week of purchasing Nokia 3 ,my screen cracked due to falling from small distance. Internet advice was to go into launcher app storage settings and clear all data. Try forcing a software update yourself. Using your Nokia 3.1 Plus phone for long while charging may lead to the heating issue. Please helpIt could be low temperatures causing it, but more likely there was damage done during the drop. But everything was working just fine.